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Pension Administration Expert
Ref: J000280

Our Client is a top financial institution with offices around the globe. Due to business expansion, they are seeking a high calibre Operation Expert for their pension system optimization team in Hong Kong.

The role will be dedicated to major transformation programmes for optimizing the pension system in terms of efficiency, customer experience, and compliance.

Key functions of the role are to:

  • Gather and analyse business requirements, formulate user stories and acceptance tests

  • Liaise with product owners to confirm full understanding of build requirements in each feature

  • Be familiar with and have a working knowledge of pension schemes and their management and operation and the structure and underlying principles behind it; the process of delivering continuous improvement through Professional Excellence and Quality Management principles.

  • Ensure escalation to management of critical changes that need urgent implementation

The Requirements

  • University Degree with experience in Pensions Operations and Administration

  • Experience of Microsoft Office software (Word, Excel, PowerPoint, Visio).

  • Strong collaborative and interpersonal skills to include excellent written and verbal communication skills including negotiation, diplomacy and facilitation skills.

  • Assertive and able to build professional relationships with a variety of different teams and clients

  • Ability to work in a pressured environment to tight deadlines and experience of delivering in a service driven environment.

  • Fluent in English and Chinese

For all applications, please kindly send your updated CV to us quoting reference PAE / AS

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Crossings Executives Search
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