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Head of Operations
Ref: J000294

Our client is one of the top international insurance groups. Due to business needs, they are seeking the Head of Operations for their businesses in Hong Kong.

Role purpose

  • Oversee the end-to-end insurance operations including policy administration, claims, and customer services.

  • Champion innovation, changes and constant improvements

  • Provide leadership and guidance to the country's operation teams

  • Ensure robust and effective business continuity management solutions and operational risk management processes are in place

  • Formulate, lead, and deliver strategic initiatives including digital transformation

Requirements

  • Degree holder in relevant discipline

  • At least 15 years of operational management experience in insurance sector

  • Experienced in managing and driving transformation and digitalization will be an advantage

  • Motivational Leader with excellent communication and influencing skills

  • Good command in English and Chinese

For all applications, kindly send us your updated CV quoting reference HOP/JH

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